Support

No accounts, no ticket numbers. Choose the desk that fits and write to it. We read every message and reply as soon as we can.

For players

A bug, a crash, a gameplay problem, or trouble with a purchase in one of our games. Tell us which game and what happened.

Anything that does not fit another desk, plus the ideas and feedback we build the games around. This is the studio's main line.

Interviews, review access, and the press kit. Say who you write for and the deadline you are working to.

Open to a portfolio or a note about how you would fit the studio. Tell us what you make and point us to your work.

Report a vulnerability, abuse, or a content or rights concern. Include enough detail for us to reproduce it or act on it.

A message that carries these gets a faster, better answer:

Do I need an account to get help?: No. We do not run player accounts. Pick the desk that fits and email it with your details.
How do I report a bug?: Email game support with the game's name, your platform, and the steps that led to it. A screenshot or a short clip helps a lot.
What about a purchase or a refund?: Purchases and refunds run through the store you bought from (Steam, Epic, or a mobile store) under that store's policy. For anything the store cannot settle, write to game support.
Are the games out yet?: Gunshot, One Line and Dead Ringer are in development. The Work page tracks where each one stands.See our work
Can I suggest a feature or share feedback?: Please do. Send ideas and feedback to general inquiries; we read everything.
How do I make a privacy or data request?: The Privacy Policy explains how, step by step. You can also write to general inquiries.Read the Privacy Policy

The terms your use falls under, and how we handle your data.