Delete Your CEDRA ID

Open the game's Settings, choose CEDRA ID, and choose Delete CEDRA ID. After you confirm, the account is deleted at once, with no waiting period. The progress your device holds stays on the device, and the game carries on without an account.

You need to be signed in on the device to use this route. If you can no longer sign in, use the e-mail route below.

You can ask for deletion without the game. Write to [email protected] with the word deletion in the subject line, and name the e-mail address, or the Apple, Google or HUAWEI account, that you sign in to CEDRA ID with. We confirm receipt and act within 30 days at the latest, and sooner where we can, as the privacy notice sets out under Account and Data Deletion.

• The account itself: its random identifier and its creation and last-seen times.
• Every way of signing in to it: the keyed hash of your e-mail address and its masked form, and the account number that Apple, Google or HUAWEI issued for you.
• Every session, that is, every device that was signed in.
• The saves of every game kept in the account, not only the game you deleted it from. A save holds the progress the game chose to keep there, for example records, daily streak, charms, stage progress, titles and the age answer, with a short summary of it.
• Any sign-in that was still open.

• The progress and settings on your device. Uninstalling the game removes them.
• Your Apple, Google or HUAWEI account. It is yours and the provider's; deleting a CEDRA ID does not touch it.
• The game's usage statistics and crash reports. They are a separate service and are not linked to your CEDRA ID. Settings › Privacy › Delete my data in the game removes them, and that option does not delete a CEDRA ID. Each of the two deletions leaves the other alone.
• Your purchases and the store's records of them, which the store holds under its own policy, and the studio's accounting records for the statutory periods stated in the privacy notice.

Two kinds of short-lived record disappear by themselves, whether or not you delete anything: the counts that limit how often a sign-in code can be requested, kept as keyed hashes of the network address and of the e-mail address for one hour, and sign-in records, kept for one day at most.

A deleted CEDRA ID cannot be restored. If you sign in again later, with the same e-mail address or provider account, a new account is made, and nothing of the deleted one is carried over.